FAQ

FAQ

Q1. Do you support customization for plastic pallets/boxes?

Yes. We can customize size, load capacity, color, logo, material thickness, and structure based on your application.

Q2. What is the load capacity of your plastic pallets?

Typical load capacity:

Static load: 2–6 tons

Dynamic load: 0.5–2 tons

Racking load: 300–1500 kg (depending on design & material)

It could add steel tubes to reinforce the pallet and improving loading capacity

Q3. What materials do you use? What is the difference between HDPE and PP?

HDPE: Excellent impact resistance, suitable for cold storage and heavy-duty usage

PP: Higher stiffness and heat resistance, suitable for high-temperature sterilization environments


Q4. Can your plastic pallets be used in cold storage?

Yes.

Our low-temperature resistant HDPE can withstand –30°C to –40°C without cracking.


Q5. What is a Freezer Spacer used for?

Freezer Spacers improve airflow between cartons or products, helping achieve faster freezing, widely used in:

Blast freezers

Meat processing

Seafood factories

Cold chain logistics

Q6. How much weight can Kingtai freezer spacers support?
Freezer Spacer's loading capacity is about 2000-3000kg

Q7. Are freezer spacers suitable for IQF or blast freezing?

The freezer spacers suitable for blast freezing very much, it could improve airflow efficiency 30%.

Q8. What is the difference between a Slip Sheet and a plastic pallet?

Slip Sheets are a cost-effective alternative to pallets:

Lower cost

Very lightweight

Space-saving

Ideal for export shipments

But require a Push-Pull attachment on forklifts.


Q9. Do you provide samples?

Yes. We can provide samples for stocked items. For customized products, we can offer sample molds or trial production.


Q10. Are your products suitable for food-grade applications?

Yes. We offer food-grade HDPE/PP materials and can provide compliance certificates upon request.


Q11. What is your production lead time?

Stock items: 1–3 days

Customized items: 7–25 days


Q12. Do you export to overseas markets?

 

Yes. We ship worldwide, frequently to the US, Canada, Europe, Middle East, Australia, and Southeast Asia,etc.